Store Policies

Privacy Policy

I promise not to share your information with any third parties.

Shipping Policy

At checkout you'll have the choice of USPS or UPS shipping. I do my best to pack things really well so that they arrive to you safely!  If something should happen to arrive to you broken, please take pictures of the box and the contents and email me at jorie@biscuitceramics.com as soon as possible!

I use new and recycled packing materials to pack your items.  I encourage you to reuse and/or recycle any packing materials you can!

Refunds and Returns

I am a tiny business/ one woman show, so I can't just offer refunds willy-nilly.  However, I do want you to love your purchase!  If you are unhappy with your purchase in any way, please email me at jorie@biscuitceramics.com and we'll work together to make it right.